Terms & Conditions

Room Rates Conditions

• Prices are quoted in EURO including buffet breakfast, VAT and internet access in the room, excluding 4% City Tax and parking fee.
• Prices have been constructed in accordance with the law and follow the current legislative changes.
• Euro (EUR) prices are converted into Hungarian Forint (HUF) by the daily Central Bank exchange rate. (Changes daily)
• Rates are subject to change without prior notice

Arrival

• Check-in after 14:00
• Early arrival only on request, upon availability

Departure

• Check-out until 10:00
• If late check-out is required 40 EUR per room surcharge will be applied until 6pm, after 6pm full negotiated room rate will be charged

Parking

• Prior reservation is required
• Heavier than 2 tones and cars with gas are not allowed
• € 18 / night

Pets

• Request in advance is necessary
• Pets in our Restaurant in not allowed
• € 10 / night, without  care

Reservation

• Credit card guarantee is required for every booking, unless a bank transfer is paid in advance
• Reservation can be done by writing or telephone
• Written confirmation is required for each booking, we send a confirmation to the guests
• Arrival guests always require a credit card for each room (if the room is paid, used for additional charges). Also, an option for cash deposit (€ 20/night), to be returned upon departure

Payment conditions

• ONLINE BOOKING: Room rate which is expressed in EURO is calculated in Hungarian local currency, Forint (HUF), on payment date using current exchange rate. So, payment is done at the time of booking, in Hungarian currency and the credit card will be charged the total amount of the booking according to the policy of transactions charged abroad.

• The Hotel absolutely and unconditionally respects privacy, personal data will remain private. Personal data submitted during the process of registration/ reservation shall not be given to a third party. i.e. it shall not be ceded, sold or leased in any way. The online payment information operates under the international credit card security rules and the payment is made directly to the Bank. Credit card, account details, number and expiration date does not gain any form of possession or access.

Cancellation policy

• Reservations must be cancelled at least 48 hours prior to arrival to avoid cancellation fee. Any cancellation later than 48 hours is subject to a 1night cancellation fee.
• Bookings for 1-6 nights: Reservations can be cancelled at least 48 hours prior to arrival; otherwise 1 night stay will be charged as penalty.
• Bookings for 7 -21 nights: Reservations must be cancelled at least 3 days prior to arrival, otherwise 2 nights stay will be charged as penalty.
• Bookings longer than 21 nights: Reservations must be cancelled 7 days prior to arrival, otherwise 7 nights stay will be charged as penalty.
• Special rates, if applicable, are non-refundable and non-cancellable according to hotel policy. Please check Rate Rules for restrictions applied to the rate.
• Please note that unless otherwise specified, program packages and special offers have a 72 hour cancellation period. Please check the cancellation policy described in rate conditions.

Child policy

• Full fee-paying parents staying in one room, sharing double beds, children under 6 years free of charge.
• Depending on the size of the room extra bed is available only to a limited extent, subject to demand.
• For extra beds the following surcharges apply and are subject to demand € 35 / night / bed between 1^st April and 31^st October or € 25 / night / bed between 1^st November and 31^st March.
• The prices include the extra bed, breakfast and taxes.

For more information or to book please contact us:

Tel:+36 1 577 0700
Fax:+36 1 577 0710
Email: bhzreservation@zeinahotels.com

Booking